1 Job in Constantine, MI
SORT BY
T
Field Service Supervisor
$77k-96k (estimate)
Full Time | Durable Manufacturing
4 Months Ago
The Shyft Group is Hiring a Field Service Supervisor Near Constantine, MI
Field Service Supervisor | The Shyft Group (FVS) | Bristol, IN (North)
Regular Employee | Salary Exempt
Who we are
At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.
We are strengthened by nine industry-leading brands -- Utilimaster®, Blue Arc™ EV Solutions, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, and Builtmore™. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.
Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.
With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.
What you'll do
As the Field Service Supervisor for Utilimaster (A Shyft Group Brand) based at our facility in Bristol, IN, you will spearhead the efficient management of our Field Service Team and ensure seamless operations align with cost-effectiveness, safety, and quality standards.
Your primary focus in this role will be to maximize the efficiency of the Field Service Team while maintaining quality standards. You will also enjoy partnering with customers to deliver successful outcomes across various projects, while overseeing field service tools, schedules, and logistics, with a focus on continuous improvement.
The quality of your leadership will be pivotal in maintaining strong customer relationships and evaluating team members. Additionally, your strategic approach will be crucial in achieving departmental goals and swiftly addressing any problem that may arise.
You will also:
- Manage all Field Service team obligations in the areas of cost, scheduling, safety, and quality
- Be on call to field questions and concerns from team members and customers
- Partner with customers to create a win-win outcome for every Field Service project
- Identify and gather the tools needed to complete each Field Service project
- Oversee the tool and equipment maintenance and maintain the inventory control systems
- Act as the primary liaison for Field Service Teams and on-site customer communication
- Coach and mentor Field Service colleagues who are less experienced
- Convey the Field Service Team schedule to colleagues customers
- Carry out scheduling and sync up field resources to create production synergy
- Balance projects for optimal efficiency and quality gains
- Drive continuous improvement of Utilimaster's Field Service model
- Coordinate the logistics to balance budgets for travel, freight, and equipment transportation
- Build and nurture sound relationships with colleagues and customers
- Oversee the manage the evaluation process for colleagues within Field Service
- Solve complex problems that arise within the Field Service department
- Monitor staffing levels and productivity for each Field Service Team
- Prepare business plans related to staffing
- Direct the tracking of Field Service departmental performance goals for onsite operations
- Identify and implement corrective action plans for performance short falls
- Capable of traveling to other Utilimaster locations on short notice
What you need to be successful
- HS Diploma or GED
- 5 or more years of supervisory experience
- Associate degree or College preparatory education (Preferred)
- A history of understanding and following company processes and procedures
- Advanced tool utilization and field service equipment knowledge
- Solid problem-solving, negotiation, and communication skills]
- Dedication to creating remarkable customer experiences
- Ability to manage others and expertise in scheduling and timeline development
- Versed in overcoming high-stress situations
- Effective organizational skills and the ability to utilize a computer
- Ability to handle sensitive and personal information
The content below is exclusively available on our careers site job description: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/359?c=theshyftgroup
The Shyft Group
Join Our Talent Community
Employee Testimonials
Our Story
Sustainability Report
YouTube
Utilimaster
Press Releases
Product Page
Commercial Truck Bodies
Follow Utilimaster on LinkedIn, Facebook, and YouTube
Bristol, IN
Bristol, IN - Cost-of-Living Calculator
The Town of Bristol - Official Site
Best of Bristol, IN (TripAdvisor)
About Bristol, IN - via BestPlaces.net
Why The Shyft Group?
We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.
Stay Healthy:
Medical and Rx Plan
Health Savings Account
Dental and Vision Plan
Healthcare Flexible Spending
Wellness Plan
Financial Security:
401 (k) Retirement Savings
Short and Long Term Disability
Company Provided Life and Dependent Life Insurance
Voluntary Term Life Insurance
Work/Life Balance:
Educational Reimbursement
Employee Assistance Program
Dependent Care FSA
Equal Employment Opportunity (EEO)
The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.
The Shyft Group is an E-Verify Employer
Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.
About the Company:
The Shyft Group
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$77k-96k (estimate)
POST DATE
01/23/2024
EXPIRATION DATE
05/08/2024
WEBSITE
theshyftgroup.com
HEADQUARTERS
NOVI, MI
SIZE
1,000 - 3,000
FOUNDED
1975
TYPE
Public
CEO
DARYL M ADAMS
REVENUE
$500M - $1B
INDUSTRY
Durable Manufacturing
Related Companies
About The Shyft Group
Shyft Group is a manufacturer and distributor of motors abd chasis for the automobile industry.
Show more
The job skills required for Field Service Supervisor include Field Service, Leadership, Scheduling, Life Insurance, Problem Solving, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Supervisor. Select any job title you are interested in and start to search job requirements.
Show more
The following is the career advancement route for Field Service Supervisor positions, which can be used as a reference in future career path planning. As a Field Service Supervisor, it can be promoted into senior positions as a Field Service Supervisor III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Supervisor. You can explore the career advancement for a Field Service Supervisor below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
